Resume

Engineering Leader

Strategic and results-driven leader with a proven track record of implementing, managing, and optimizing automation technologies and processes within organizations. Possessing a strong background in leading cross-functional, large-scale transformative initiatives and effectively implementing intelligent automation solutions. Recognized for exceptional proficiency in both business acumen and technical expertise, facilitating seamless collaboration between business and technology domains. Known for consistently leading diverse, global teams to drive organizational growth, enhance efficiency, and achieve strategic objectives. A skilled communicator with a talent for fostering and maintaining long-term client relationships.

Professional Experience

Merck & Co., Inc.

Associate Director, Engineering, Development & Integration (2009 – 2023)

Served as a Product Line / Intelligent Automation Lead

  • Contributed significantly to shaping and defining the Intelligent Automation strategy, including the definition of Objectives and Key Results (OKRs) for the program. This effort led to the successful implementation of over 35 automation projects across Commercial, Research, and Manufacturing Divisions in the US and Global Markets, resulting in an estimated annual savings of $20M+ and enabling revenue recapture in the range of $10M-$12M. Responsible for overseeing a Line of Products.
  • Systematically delivered automation solutions on time and within budget, utilizing tools such as UiPath, Dataiku, APIs, AWS, Python, and Azure DevOps/CICD. Demonstrated a systems thinking approach, focusing on continuous process improvement and reducing the total cost of ownership. Also, managed operational and production support for deployed bots.
  • Built and led a team of seven direct reports, providing coaching and mentorship on coding standards, Agile methodologies, and the utilization of tools and procedures.
  • Led a cross-functional team to develop a tool for assessing automation effectiveness in production. Leveraged technologies such as TIBCO Spotfire, MS SQL Server, and SQL to create an innovative dashboard solution for analyzing patterns in production failures, addressing automation issues that had previously cost the company $2M annually.
  • Cultivated strong internal and external relationships and partnerships, establishing a valuable long-term pipeline, and promoting widespread adoption of Intelligent Automation across Merck.
  • Ensured strict adherence to Merck’s regulatory requirements, including Sarbanes-Oxley and GxP, as well as adherence to Software Development Life Cycle (SDLC) processes. Implemented a systematic, process-oriented approach to ensure compliance, resulting in zero findings in internal audits.
  • Collaborated closely with various business areas across divisions and markets, coordinating efforts with cross-functional, global teams to enhance the efficacy and reach of Intelligent Automation initiatives.

Associate Director, Program & Project Management (2012 – 2020)

  • Directed numerous initiatives within the Human Health Organization, serving the Pharma and Vaccine areas, with a focus on ensuring the right customer received the right price at the right time.
  • Managed multi-million-dollar program budgets, estimates, resource plans, and vendor relationships. Consistently delivered automation solutions on time, within budget, and in alignment with defined Key Performance Indicators (KPIs).
  • Led a global, cross-functional team comprising over 32 Business Analysts, Developers, and Shared Services Resources. Provided mentorship and training to ensure their professional growth and success.
  • Fostered strategic partnerships and closely collaborated with divisional and global support teams, including Client Services/Delivery IT, Release Management, Operations, ePublish (SDL Tridion platform), and Managed Markets IT. This collaboration facilitated the timely and within-budget implementation of critical initiatives.
  • Guided teams in adhering to Merck’s processes and procedures, ensuring strict compliance with Software Development Life Cycle (SDLC), Sarbanes-Oxley (SOX), and regulatory requirements.
  • Initiative Highlights:
    • (2019 – 2020) Led the Robotic Process Automation initiative for the Customer Contract Management space, successfully launching the first automation solution in this area.
    • (2019 – 2020) Oversaw the identification and implementation of stabilization improvements, monitoring capabilities, and the establishment of clearly defined processes for a web application with a Java frontend, Oracle DB backend, and SDL Tridion platform. This transformation also transitioned the MyMerckAccounts.com (MMA) team from Waterfall to Agile methodologies.
    • (2015 – 2018) Supported Contracting Customer data initiatives, utilizing Informatica ETL, Oracle, and ModelN Revenue Cloud. Introduced innovative solutions to enhance the quality of contracting customer data through creative problem-solving.
    • (2012 – 2014) Successfully took over the failing Managed Market System Implementation Program, specifically the Customer Subject Area workstream, leading it to a successful launch in 2014. The solution was flawlessly deployed a full week ahead of schedule.

Construction Manager (2009 – 2012)

  • (2011 – 2012) Served as a Project Manager for the Customer Interaction Repository and as a Program Manager for the SAP ERP (COMET LSP) Harmonization Initiative and Global Product Master.
  • (2009 – 2011) Led the Incentive Compensation (IC) team, which consisted of 11 technical analysts/developers and 4 shared services resources. Coordinated collaborative efforts across IT, Business, and IC vendor (Callidus) teams, ensuring the accurate and timely delivery of bonus payouts to the Merck Sales Force, totaling approximately $14M annually.

Additional Professional Experience

Merck & Co., Inc

  • Technical Lead (implementation of a 3rd party package for Incentive Compensation)
  • Application Services Specialist (Visual Basic, PL/SQL Developer)
  • Services Analyst (Visual Basic, PL/SQL Developer)

Credit America Inc. | GE Financial Assurance

  • System Analyst

Education

Master of Science (MS), Computer Sciences, LaSalle University, PA

Certifications

MIT Blended Professional Certificate: CTO (Cohort 10/2023 – 10/2024)
Project Manager Professional (PMP)
Certified Scrum Master (CSM)
Merck Sigma Green Belt

Professional Development

  • ML / IA: Supervised Machine Learning: Regression and Classification Certificate; Dataiku Core Designer
  • UIPATH Academy: RPA – Robotic Process Automation Training
  • Amazon Web Services (AWS): Architecting on AWS | AWS Technical Essentials

Awards and Honors

  • Most Dynamic Team Award: Team won an award and got recognition within the US Vaccine HQ Summit for direct alignment with Vaccines Strategy.
  • Drive Results Award
  • Division / Staff: Delivery of the production implementation of Phase II of Align Program
  • Numerous Special Achievement Awards and Countless Awards of Excellence, Merck